Help

Stuck on a message, or not sure what a word means? Start here. Most answers are one click away, and if they aren’t, we tell you who can help.

Inside the app, look for the Help button at the top of a list or screen. Select Read the guide to open the page on this site for that screen.

TroubleshootingFixes for the messages you are most likely to see.

Frequently asked questionsShort answers to the questions people ask most.

GlossaryThe words Atlato ABC uses, explained.

Trust and privacyWho can see your chats, what a breakaway shares, and how your keys and apps stay safe.

Contact supportHow to reach your admins and the Atlato team.